Moveworks is an AI-based platform aimed at automating employee support services to boost productivity. Utilizing language models like GPT-3, the platform integrates with various enterprise systems to solve employee-related issues. It caters to different departments such as IT, HR, and finance, offering a variety of services like HR desk support and knowledge management.
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Moveworks is trusted by industry leaders for optimizing service desk performance and automating high-impact projects. It's not just a chatbot; it's a comprehensive solution for a range of employee needs across various departments. It offers a multitude of features such as employee experience insights, performance dashboards, and triage capabilities.
You can even get analytics on service desk performance by allowing the platform to analyze unstructured language in ticket data. The platform supports multiple languages and has integration partnerships that make it more versatile. The different experiences it offers include answer provision, approvals, and concierge services, among others.
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