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Description
MonkeyLearn is a user-friendly platform for analyzing text data. Aimed at helping businesses, it uses advanced AI to quickly process customer feedback. Users can make custom charts and use built-in or custom machine-learning models. The tool offers various templates suited for different business needs, and it helps in improving customer relations and reducing costs.
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More About MonkeyLearn -
MonkeyLearn offers a simple way to delve deep into text-based data like customer feedback. It's driven by state-of-the-art Artificial Intelligence tech, which allows you to visualize your data through custom charts that can integrate multiple data types, like dates or custom fields.
The platform is loaded with ready-to-use machine learning models, but if you have specific needs, you can also build and train your own models. The platform comes with templates that are equipped with pre-made text analysis models and dashboards.
These templates make it easier to apply the tool in various scenarios. For instance, you can identify strong and weak points in customer relations, streamline your support team, or even cut operational costs. Companies like Freshly and MoxiWorks have successfully used MonkeyLearn to better their operations and become more customer-centric.
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